Terms and Conditions
Effective Date: 03/28/2026 Last Updated: 04/10/2026
1. Introduction
Welcome to Satyara AI LLC (“Company,” “we,” “our,” or “us”). By accessing or using our services, including our website (https://satyaraai.com), AI-powered ordering system, and messaging services via WhatsApp, SMS, and voice, you agree to these Terms and Conditions.
2. Services
Satyara AI LLC provides AI-powered services including:
- Restaurant and business ordering automation via WhatsApp, SMS, and voice
- Customer support via AI-powered conversational agents
- Order status notifications and updates through WhatsApp and SMS
- Appointment booking and management
Our AI agents operate through the official WhatsApp Business Platform using Twilio as our authorized Business Solution Provider.
3. WhatsApp Terms of Service
By messaging our WhatsApp Business number or opting in to receive WhatsApp messages, you consent to communicate with Satyara AI LLC through WhatsApp.
Message Types: You may receive messages related to: order confirmations, order status updates, pickup or delivery notifications, appointment reminders, and customer support communications.
Message Frequency: Message frequency varies based on your order activity and interactions. We only send messages related to your active orders or in response to your inquiries.
Data Rates: Standard data rates from your mobile carrier may apply for WhatsApp messaging.
Opt-Out Instructions: You can stop receiving WhatsApp messages at any time by sending: STOP
Help Instructions: For assistance, send: HELP — or contact us at info@satyaraai.com
Consent: Consent to receive WhatsApp messages is not a condition of purchase. You may place orders through alternative channels.
No Bulk or Spam Messaging: We do not send unsolicited bulk messages, promotional broadcasts, or spam through WhatsApp. All communications are transactional (order-related) or in direct response to your messages.
4. SMS Terms of Service
By providing your phone number and opting in, you consent to receive SMS messages from Satyara AI LLC.
Message Types: Order confirmations, order status updates, pickup or delivery notifications, and customer support communications.
Message Frequency: Message frequency may vary based on your interactions.
Message & Data Rates: Message and data rates may apply depending on your mobile carrier.
Opt-Out: Reply STOP at any time.
Help: Reply HELP or contact info@satyaraai.com.
Consent: Consent to receive SMS messages is not a condition of purchase.
5. AI-Powered Interactions
Our services use artificial intelligence to process your requests. While our AI agents strive for accuracy, complex or sensitive issues may be escalated to human support staff. By using our services, you acknowledge that you are interacting with an AI system.
6. User Responsibilities
You agree to:
- Provide accurate information when placing orders or communicating
- Use the service only for lawful purposes
- Not misuse, abuse, or attempt to disrupt our services or AI agents
7. Privacy
Your use of our services is governed by our Privacy Policy: https://satyaraai.com/privacy-policy
8. Limitation of Liability
Satyara AI LLC is not liable for:
- Delays in message delivery due to carrier or platform issues
- WhatsApp or SMS service interruptions beyond our control
- AI agent errors in processing complex requests
- System interruptions or maintenance windows
9. Changes to Terms
We may update these Terms at any time. Continued use of the service constitutes acceptance of the updated Terms.
10. Contact Information
Satyara AI LLC Email: info@satyaraai.com Phone: +1 (470) 933-1945 Website: https://satyaraai.com